Shipping Policy

1. General

Next Print ("we" and "us") is the operator of printorest.com and nextprint.in. By placing an order through our platform you agree to the terms below, provided to ensure both parties are aware of and agree upon this arrangement.

Subject to stock availability, we try to maintain accurate stock counts, but from time to time there may be a discrepancy and we may not be able to fulfill all items at time of purchase. In this instance, we'll fulfill the available products and contact you about whether you'd prefer to await restocking or receive a refund for the backordered item.

2. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order. Payment for shipping is collected with the purchase, and this is the final shipping cost to the customer.

3. Returns

See our full Return & Refund Policy for details. In summary:

• All jerseys are customised and made only upon order — we don't accept returns.
• Please refer to our size chart before ordering; call 7975580025 if you have any doubt on sizing.
• Colour may vary slightly from the digital screen — we don't accept returns for colour variation alone.
• Order cancellation window is 1 hour from placing the order. Refunds after cancellation take 7 working days. Orders cannot be cancelled once processed.

3.2 Warranty Returns

Customers are required to pre-pay return shipping for warranty claims. Upon receipt of the returned item, we process warranty claims within 1 day. Once confirmed, you'll receive one of: (a) a refund to your original payment method, (b) a refund in store credit, or (c) a replacement item, subject to stock availability.

4. Delivery Terms

• Domestic transit time: generally 2–7 days.
• International transit time: generally 4–22 days, varying by courier — a more specific estimate is available at checkout.
• Dispatch time: orders are usually dispatched within 2 business days of payment. Our warehouse operates Monday–Friday during standard business hours, excluding national holidays.
• Change of delivery address: we can update the address any time before dispatch.
• P.O. Box shipping: we ship to P.O. boxes via postal services only, not courier.
• Military address shipping: supported via USPS only, not courier services.
• Items out of stock: in-stock items are dispatched immediately; remaining items ship once restocked.
• Delivery time exceeded: please contact us so we can investigate.

5. Tracking Notifications

Upon dispatch, you'll receive a tracking link to follow your shipment's progress based on the latest updates from the shipping provider.

6. Parcels Damaged In Transit

If a parcel is damaged in transit, please reject it from the courier if possible and contact our customer service. If it was delivered without you present, contact customer service for next steps.

7. Duties & Taxes

Sales tax is already included in the displayed price. Import duties and taxes for international shipments may be payable on arrival, varying by country — please be aware of these potential costs before ordering. If you refuse to pay duties/taxes on arrival, the goods will be returned to us at your expense, and you'll receive a refund for the value of goods minus the cost of return shipping. Initial shipping costs are not refunded.

8. Cancellations

Cancellation requests are accepted within 1 hour of placing the order. Once cancelled, refunds take 7 working days. Orders cannot be cancelled once processed.

9. Lost Parcels

We process a refund or replacement as soon as the courier has completed their investigation and confirmed the parcel as lost in transit.

10. Customer Service

For all customer service enquiries, please email us at cs@nextprint.in